We guided him to pull out the battery from the Aircard 810s, leave the battery slot empty and then connect the USB cable to power adapter. And when he pressed the power button and home button, there was still no any response on the Aircard 810s. David is very kind to cooperate with us he had taken a short video to us about the USB connection with adapter and screen status. We replied to him and want to get few images to check what the problem is. Actually, we had tested the device working well before sending to him. David wrote email to us to claim that the Aircard 810s would not charge when the USB cable connect with the power adapter. However, the problem comes from that time. The customer received the Netgear 810S on May 11. We are lucky to find Singapore post to send the parcel via speed post. We don’t know why but have a find another shipping forwarder to make our customer to receive the device soon because they paid express shipping. At first, we send the Aircard 810s to him via DHL, but after sending the parcel to DHL, we were informed that DHL would not send device with Li-battery. Perhaps the Netgear aircard 810s is not presented by the network providers, he bought the unlocked aircard 810s from us( on May 1 st, 2017. The customer name is David Dakak from Cyprus and his company name is Conqueror Information Technologies FZE. This is a real case which happened on one of our customer a couple of days ago. Hope some users of Aircard 810s would have a reference to overcome their trouble. Today, we will share a case of resolving the battery charging problem. However, there are some users of Aircard 810s who had a big headache for the battery charging issue. And it’s lucky that you didn’t encounter the problem about Aircard 810s battery for charging. You may had a Netgear Aircard 810s 4G LTE Mobile Hotspot. ZTE 4G USB Dongle/Modem/ Surfstick (19).D-Link Presents New 5G Routers at MWC2021.Fibocom FM101-NA LTE-A Module Gets AT&T Certification.Fibocom FG360-JP Gets Certification from NTT DOCOMO in Japan.ZTE MU5001 5G Mobile WiFi Router Review.
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